Privacy statement

1. INTRODUCTORY

It is very important for us to comply with the currently valid data protection regulations and laws, so we will discuss and present them in detail below. metalforming.hu and Metal Forming Ltd.  its data protection measures and its data collection processes.

The data is Metal Forming Ltd.. is managed by and this company is responsible for the processing of personal data.

Contact details:

Full legal name: Metal Forming Kft.

Email address: info@metalforming.hu

Postal address: 4262 Nyíracsád, Winkler Lajos Street 11.

2. WHAT PERSONAL DATA DO WE PROCESS AND FOR WHAT REASON?

Personal data is that which clearly enables the precise identification of an individual.

The metalforming.hu We process the following personal data on this page, specifying the legal basis:

COMMUNICATION DATA

This includes any message you send to us via the website, email, social media message, or any other form of communication.

We process and retain this data so that we can fulfill orders and to provide a basis for decision-making in the event of possible legal claims.

Our legal basis for this processing is the user's justified interest in our activities, which is manifested in the messages addressed to us.

CUSTOMER DATA

Which includes all data related to the purchase of products and services, such as the customer's name, shipping and billing address, email address, telephone number, and details of the product purchased.

We process this data to successfully fulfill orders and to have legally adequate records of purchases.

The legal basis for storing data is the fulfillment of the contract concluded with the order between the buyer and the seller. Metal Forming Ltd.  between.

USER DATA

This includes data generated during the use of the website, which enables the technical operation of the site, to maintain the security of the site, to store backups of user activity, and to always provide access to the most relevant content possible.

The legal basis for processing the data is the user's clear interest in our activities, for which their storage is necessary for the technical operation of the site.

TECHNICAL DATA

This includes data generated during the use of the site, such as IP address, login information, browser data, time of visit to individual pages, page views and navigation paths, the number and time of page visits, time zones, and data about the device you use to view the site.

The source of the data is our analytics software.

We process this data to analyze user habits on the site, maintain the secure operation of our site, and understand the usefulness of our individual marketing decisions.

The legal basis for processing data is the user's clear interest in our activities, which allows us to process this data in accordance with security requirements and use it to grow our business and operate more effectively.

MARKETING DATA

This includes the visitor's preferences regarding the type of marketing content they would like to receive from us. We process this data to enable participation in prize competitions and to send advertising related to our products/services in which the user has expressed interest.

The legal basis for processing data is the user's clear interest in our activities, which allows us to process this data in accordance with security requirements and use it to grow our business and operate more effectively.

We may occasionally use the collected data for purposes such as providing targeted, relevant advertising on the Facebook™ platform and various dynamic advertising platforms, and measuring the effectiveness of the ads.

The legal basis for processing data is the user's clear interest in our activities, which allows us to process this data in accordance with security requirements and use it to grow our business and operate more effectively.

In the course of our activities, we do not collect sensitive data such as ethnicity, religious beliefs, sexual life and orientation, political opinions and trade union membership or health background, and genetic or biometric information.

3. HOW DO WE COLLECT DATA?

We may collect personal data in ways that the user provides to us directly (for example, by placing an order or sending a message).

Furthermore, certain data is collected automatically when you use the site, for example through so-called “cookies” and similar technologies. These only come into operation after you have given your consent.

For more information, please see our Cookie Statement.

We receive certain data from third-party partners, such as analytics providers such as Google (non-EU partner), advertising networks such as Facebook™ (non-EU partner), and payment partners such as PayPal (non-EU partner) and Barion.

4. OUR PRACTICAL STEPS ON DATA PROTECTION

THE Metal Forming Ltd. The protection of users' data and compliance with applicable regulations are of utmost importance to us. Therefore, after conducting a data protection impact assessment on the site, we have prepared a list of the data collected, their necessity and legal basis, and their legal compliance.

• To protect the data entered in forms and generated on the site, we use SSL certification on the entire website (Let's Encrypt Authority X3 certification).

• To protect the site from attacks, we use premium security software (Solid Security Pro) to protect stored data against so-called "brute force" and virus attacks.

• In the site's databases, purchase and user data are stored in encrypted form (pseudonymized), so they are not readable by third parties.

• In this privacy statement, we provide users with forms to request information about the processing of their personal data, and to modify or delete their personal data.

Sometimes, in the interests of our business, it is necessary to provide data to our service partners (e.g. hosting provider, courier company, newsletter sending software). 

In such cases, we always choose to comply with the requirements of the GDPR regulation and, in the case of a US-based partner, to participate in the EU-US Privacy Shield data protection initiative, and we sign a data management agreement with them, ensuring responsible data management.

5. MARKETING COMMUNICATION

Marketing communication is essential for the business's operations. The legal basis for data processing in this regard is the interest shown in our services or the express consent of users.

In accordance with the European Union's Privacy and Electronic Communications Regulations (PECR), we send marketing messages to our users if they have purchased from us or have expressly consented to receiving marketing messages.

We always make it possible to suspend consent and unsubscribe from messages in a clearly visible way. You can find the unsubscribe link at the bottom of each email, or you can request removal from the database at info@metalforming.hu by email.

We may also send messages if you unsubscribe from marketing communications, but only for order fulfillment purposes.

6. NOTE ON PERSONAL DATA

Sometimes it is necessary to share certain personal data with certain of our partners in order to maintain normal business operations:

• IT service providers and service providers providing troubleshooting and maintenance of computer systems
• Expert partners such as lawyers, accountants, bankers, insurers
• Government agencies that request reports on our activities
• Payment service providers that securely handle bank card details
• Courier services that fulfill incoming orders to the specified delivery address

International data transfers

We sometimes need to share user data with service partners outside the European Economic Area (EEA) in order to maintain our business.

Countries outside the EEA often do not provide the same level of data protection, which is why European laws prohibit the export of data unless the appropriate conditions are met.

Whenever personal data is transferred outside the EEA, we will take the following steps in addition to the steps discussed in Section 4 to ensure the secure handling of the data:

• We only transfer data to countries that the European Commission considers adequate in terms of data security.
• We only use US-based services that are part of the EU-US Privacy Shield data security initiative.

If the above is not met, we ask for the users' express consent to the data transfer. Consent can be withdrawn at any time.

Links to external sites

This page occasionally contains links to external sites, or code snippets embedded in the page that enable the operation of external services.

Clicking on these links or using embedded solutions may allow third parties to collect data about users.

While we make every effort to properly vet our partners, we have no control over their privacy practices and are not responsible for their data protection practices.

7. DURATION OF DATA PROCESSING

We only store user data for as long as our legal/accounting/data provision obligations require it or it is necessary to operate the service.

When deciding on the duration of storage, we consider the amount, nature and sensitivity of the data, and the potential impact of its leakage in the event of a data breach.

For tax reasons, we need to retain customer billing and purchase data for at least 8 years to comply with our legal obligations.

Under certain circumstances, we may use the data in an anonymized form for statistical purposes, in which case we will store the data indefinitely without notification.

8. VISITOR'S RIGHTS

As a citizen of the European Union, the General Data Protection Regulation (GDPR) gives users of this site the following rights:

1. Access to personal data

Users of the site have the right to request a copy of the Metal Forming Ltd. about personal data stored by. The request will generally be fulfilled free of charge, within 14 days of the request.

In case of repeated, abusive, unjustified data requests, Metal Forming Ltd. may charge a modest fee to secure the data, and additional time may be required to secure the data.

Furthermore, the Metal Forming Ltd.  requests proof of identity before releasing the data to prevent misuse. To request personal data, please use the contact form on the contact page and in the text, please write which topic you are contacting us about, from the following:

Data request / Data deletion / Data restriction

CONTACT INTERFACE INSERT

1. Change personal information

If personal data has been changed or has been provided incorrectly, users have the right to request that the data be changed. To change personal data, please contact us at info@metalforming.hu by email.

1. Request deletion of personal data

Users have the right to request the deletion of all their personal data. We will fulfill the request free of charge within 14 days of the request. After the deletion of personal data, the user account will not be accessible, so any purchased materials will also become inaccessible, as the personal data associated with the user account is essential to access the service.

THE Metal Forming Ltd.  requests proof of identity before deleting personal data to prevent misuse. To delete personal data, please use the contact form above.

1. Request restriction of processing of personal data

Users have the right to request that their data be restricted from being made available to third parties (service providers). When submitting the request, the service providers to whom the restriction is requested can also be named.

It is important to note that cooperation with certain service providers is essential for the operation of the site (e.g. Barion as a payment service provider), so in the event of their restrictions, the site's services will become inaccessible to the user.

THE Metal Forming Ltd. requests proof of identity before restricting the transfer of personal data to prevent misuse. To restrict the transfer of personal data, please use the contact form above:

In Hungary, the official body dealing with data protection is the National Authority for Data Protection and Freedom of Information (NAIH). Users can find out more about their data protection rights on the NAIH website.

National Data Protection and Freedom of Information Authority,
1125 Budapest, Szilágyi Erzsébet fasor 22/C., Mailing address: 1530 Budapest, P.O. Box: 5.,
Phone: 06.1.391.1400,
Fax: 06.1.391.1410,
E-mail: ugyfelszolgalat@naih.hu
Website: http://www.naih.hu

9. ANONYMIZED DATA AND “COOKIES”

THE metalforming.hu uses so-called "cookies" and similar technologies, such as tracking codes, re-marketing tags, pixels, which are activated after the user's consent, in website, e-mail messages and advertisements.

These technologies help us better understand user behavior and interests, helping us operate more efficiently and effectively.

Our goal is to metalforming.hu to be as user-friendly and personal as possible. If the user wishes to prohibit the recording of non-personal data by these technologies, this can be done in the following ways:

• You can block their loading using the cookie warnings displayed on the website.
• by disabling “cookies” in your browser

THE at metalforming.hu You can find more information about additional cookies and tracking codes in our Cookie Statement.

Privacy Statement regarding Facebook ads

This privacy statement (hereinafter referred to as the “Statement”) is Metal Forming Ltd. (hereinafter referred to as “we”, “us”, “our” or “our company”). Please read this Statement carefully to learn about our practices regarding the collection, processing and protection of personal data.

1.Collection and use of data

What, the Metal Forming Ltd.., we use the personal data you provide through Facebook ads exclusively for the given project. The personal data we collect may include: name, email address, phone number, etc., which you knowingly and voluntarily provide to us.

We use this data exclusively to facilitate contact with the customer. We only provide the data to third parties at the request of the customer. We do not use the data for other projects or customers, and we do not pass it on to third parties for other purposes, unless required by law or legitimate interest.

2. Data protection

The protection of your personal information is of utmost importance to us. We will take all reasonable and necessary steps to maintain data security and prevent unauthorized access, use, modification or other unauthorized activities.

3. Cookies and tracking

We may use cookies and tracking technologies related to our ads to analyze and improve the effectiveness of our ads. These cookies are small data files that we place on your device when you visit or interact with our Facebook ads. Cookies help us collect information such as the number of visitors, clicks, and unique user activity to better understand interests and the effectiveness of our ads.

4. Rights and access

Privacy is important to us and we respect your rights to access, rectify, delete and object to your data. If you would like to exercise these rights or would like more information about our privacy practices, please contact us using the contact details below.

5.Third-party websites and services

Our Facebook ads may redirect you to third-party websites or services. Please note that these websites and services may have their own privacy practices that are not covered by this Statement. We encourage you to review the privacy policies of those websites or services before providing them with any personal information.